Terms and Conditions

What information do we collect?

When you interact with us, we may collect your name, address, email address(es), telephone number(s), and, where appropriate, date of birth.

How do we collect information?

We may collect information about you whenever you interact with us. For example, when you contact regarding our activities, register as a supporter, send or receive information or sign a petition, you specifically and knowingly provide us with your personal information. We may also receive information about you from third parties – but only if you have given them permission to share your information.

Confidentiality

We will not be responsible for the privacy of data collected by websites not owned or managed by Acentrix, including those linked through our website.

Making a complaint

If you are not satisfied with the response, please contact us at sales@acentrix.com.my with the details explaining your concerns. We will review your complaint and investigate if the right procedures have been followed and respond back to you as appropriate. We aim to complete this investigation within 15 working days of receiving your complaint, however, in some cases it may take longer. If you are still unsatisfied with the response, you may contact us.

CONTACT US

Malaysia

Acentrix Sdn Bhd

Block F-07-01, Pacific Place,
Jalan PJU 1A/4, Ara Damansara,
47301 Petaling Jaya, Selangor.

Tel:+60 350315797 (Main Line)

Email: sales@acentrix.com.my

Support Line: +603 5031 5798
Support Email: helpdesk@acentrix.com.my

SINGAPORE(HQ)

Gratrix Pte Ltd

6 Ubi Road 1 #06-05 Wintech Centre Singapore 408726

Tel: +65 6817 7950 (Main Line)

Email: sales@gratrix.com

Support Line: +65 6817 7951
Support Email: helpdesk@gratrix.com
Website: gratrix.com

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